Oh No! People Are Falling Out Of My Network! (Communication: Part 5)


Charles McCrumb Small Business IT Project Analyst, Office Automation Expert Herbert, McCrumb & Associates

Charles McCrumb
Small Business IT Project Analyst, Office Automation Expert
Herbert, McCrumb & Associates

They guys at Manager-Tools.com and Career-Tools.com, in their podcast “Building a Network”, state that people will fall out of your network and that’s okay. I suggest that it’s somewhat stronger than that:

It’s REALLY IMPORTANT that people fall out of your network, and here’s why: Those that are falling out will NEVER call you for help, you can’t count on them to help you, and they can’t be relied on for anything other than a brief comment on their social media feed (again I mention an acquaintance with 2,485 “friends” on Facebook, I say “acquaintance” because it’s only a collection, and I’m only a tiny part of that collection, and not someone that he [the empirical “he”, could just as easily be “she”] wants to stay in touch with).

For example: Say for instance you have 1,000 people in your network (just to keep the math easy). If by chance you lose your job, how many can be RELIED UPON to help you? You have NO WAY OF KNOWING if the unreliable ones haven’t been filtered out over the past 2 years. There may only be 600 that are partial toward you and willing to help you, and the other 400 may only be tepid at best. If you need to hire some people, who are you going to call? The folks you know and trust always get the call before an agency.

The people in your network that YOU can help will tend to ENGAGE YOU in conversation, or at least acknowledge that you have attempted communication with them or reply to you. If after 2 years of you offering help quarterly, a person falls out of your network, manager-tools, & career-tools argue that they never WERE in your network of people that YOU can help. I agree.

I wish there was a faster way to find this out, but as my dad says “Them’s the breaks!”. Those people may attempt to contact you sometime later, but you certainly don’t OWE them anything. You may decide to put them back into regular communication, but it’s certainly up to you (and I would). If then, they stay in touch, keep them in your system and communicate, offering to help them. But if then, he or she resumes his or her bad habit of ill communication, and after 2 years falls out again. Oh well.

Cheers! 😎

Charles McCrumb
Small Business IT Project Analyst, Office Automation Expert
Herbert, McCrumb & Associates
We can make ANY business work BETTER!
Visit us at http://www.hm-associates.com
Like us on Facebook for instant updates on what Herbert, McCrumb & Associates is doing, how we’re doing it, and how we’re saving real people time and money!
http://www.facebook.com/HerbertMcCrumbAssociates
email: charles@hm-associates.com
Skype: charles.mccrumb
Bus: (626) 593-6700

Why hand-deliver a printed quote to your customers?


Charles McCrumb Small Business IT Project Analyst, Office Automation Expert Herbert, McCrumb & Associates

Charles McCrumb
Small Business IT Project Analyst, Office Automation Expert
Herbert, McCrumb & Associates

The Internet is here now!
Why on Earth would I deliver a quote by hand?

For the following reasons.

When you deliver a printed quote you show that:
You care about your customer’s problem.
You care about their time, yet ensure that they have received your quote.
You care about their money, you eat the expense of printing it nicely (tip: buy a nice color laser printer and folders / binding equipment). For the first few times you do it this way, sure you can go to Staples (if I’m not mistaken, Costco offers this service as well).
You care about their data (if it’s that type of problem).
You care about their livelyhood.
You care about them.

Cheers! 😎

Charles McCrumb, Office Automation Expert
Herbert, McCrumb & Associates
Visit us at http://www.hm-associates.com
Like us on Facebook for instant updates on what Herbert, McCrumb & Associates is doing, how we’re doing it, and how we’re saving real people time and money!
http://www.facebook.com/HerbertMcCrumbAssociates
email: charles@hm-associates.com
Skype: charles.mccrumb
Bus: (626) 593-6700

The Herbert, McCrumb & Associates Blog: Subscribe and get the HMA Blog directly in your email. http://hm-associates.com/BlogPage.html

Seth Godin (yes, AGAIN!)


Deferring again to our (indirect) mentor and smart thinker, Seth Godin.

Measuring Without Measuring

http://sethgodin.typepad.com/seths_blog/2013/06/measuring-without-measuring.html

Cheers! 😎

Charles McCrumb, Office Automation Expert
Visit us at http://www.hm-associates.com
Like us on Facebook for instant updates on what Herbert, McCrumb & Associates is doing, how we’re doing it, and how we’re saving real people time and money!
email: charles@hm-associates.com
Skype: charles.mccrumb
Bus: (626) 593-6700

Duarte Presentation Template


HI folks!

I didn’t post yesterday as I was playing with a presentation template made by Nancy Duarte (and company). WOW! Really well done stuff! We can all try to be as professional and motivated/motivating in our professions, as Duarte is!

www.duarte.com

Cheers! 😎

Charles McCrumb, Office Automation Expert
Visit us at http://www.hm-associates.com
Like us on Facebook for instant updates on what Herbert, McCrumb & Associates is doing, how we’re doing it, and how we’re saving real people time and money!
email: charles@hm-associates.com
Skype: charles.mccrumb
Bus: (626) 593-6700

Specialization vs. The Competent Man or Woman


Three Points to Crosslink

One:
“A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.”

Robert Heinlein, Time Enough for Love

While Robert Heinlein is a hero of mine, and this speech is often quoted. It’s a bit unrealistic. First, it takes a lifetime of experiences to make a person “Competent” in this way. Secondly, insects are the most competent class of invertebrates BECAUSE they specialize. The fossil record for insects goes back WAY further than for homo sapiens. Insects have made their way for countless millennia. We as a species have only been around (more or less) for a few million years.

Two:

I am also reminded about a blog post from Mark Cuban (toward the bottom, long blog post)  http://blogmaverick.com/2005/05/30/success-and-motivation-you-only-have-to-be-right-once/

And I quote:

“The point of all this is that it doesn’t matter how many times you fail. It doesn’t matter how many times you almost get it right. No one is going to know or care about your failures, and neither should you. All you have to do is learn from them and those around you because…

All that matters in business is that you get it right once.

Then everyone can tell you how lucky you are.”

Three:

Seth Godin agrees.

From Wikipedia.com
http://en.wikipedia.org/wiki/Seth_Godin

‘Advertisements on television and radio are classified as ‘interruption marketing’ which interrupt the customer while they are doing something of their preference. Godin popularized the concept of “permission marketing” where the business provides something “anticipated, personal, and relevant”.’ Godin authored “Permission Marketing: Turning strangers into friends and friends into customers.”

See?

Specialization is the ANSWER!

My Synopsis:

The big point Godin makes is you should make your business personal, creating and/or joining a tribe. Don’t try to market to everyone. If your product or service is for everyone, you fail, start over. Make your product or service for a very particular group of people. All you need is 1,000 of them to succeed. A very small, micro-niche business is all that is necessary. Big Corporations can’t compete with and aren’t interested in competing with you in that space. They are reaching into a big bucket of coins, grabbing a big handful, while dimes are falling to the floor. Pick up the dimes.  Be the absolute best in that space and command your own price for excellence. Specialization rules in the post-industrial, connection-based economy.

Cheers! 😎

Charles McCrumb, Office Automation Expert
Visit us at http://www.hm-associates.com
Like us on Facebook for instant updates on what Herbert, McCrumb & Associates is doing, how we’re doing it, and how we’re saving real people time and money!
email: charles@hm-associates.com
Skype: charles.mccrumb
Bus: (626) 593-6700

What is Office Automation?


http://encyclopedia2.thefreedictionary.com/office+automation

_OFFAUTO

This is a loose, if somewhat hokey diagram of what an idea of “Office Automation” is. I don’t entirely agree with most definitions. I think Office Automation is about (among other things) pushing software and hardware systems to their ultimate potential. The Microsoft Office suite is a good example of “Office Automation”. The programs can work nicely together, when used right.

I think “Office Automation” allows people to come to THEIR full potential.

Humans and computer systems coming together to make truly big advances. That’s what we’re all about.

Cheers! 😎

Charles McCrumb, Office Automation Expert
Visit us at http://www.hm-associates.com
Like us on Facebook for instant updates on what Herbert, McCrumb & Associates is doing, how we’re doing it, and how we’re saving real people time and money!
email: charles@hm-associates.com
Skype: charles.mccrumb
Bus: (626) 593-6700

Engaging


Exceptional presenters do everything in their power to engage each audience member. They build rapport quickly and involve the audience early and often. If you want their respect, you must first connect.

The Exceptional Presenter by Timothy J. Koegel

Cheers! 😎

Charles McCrumb, Office Automation Expert
Visit us at http://www.hm-associates.com
Like us on Facebook for instant updates on what Herbert, McCrumb & Associates is doing, how we’re doing it, and how we’re saving real people time and money!
email: charles@hm-associates.com
Skype: charles.mccrumb
Bus: (626) 593-6700